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How a fractional engagement runs

It's done.

Five steps. Scope is accepted before access is used. The record stays with your team when the work ends.

Scope

The first text or call names the service, the person who can change it, and the pain of the week: a release, a page, or a bill. Robert Foster replies with a written scope or a clear reason this is not the work.

The scope says which accounts, which pipelines, and which people. It says what the four days or the fractional period will look at, and what it will not. You can decline it. Nothing after the free consult is scheduled until you accept it.

Access

We run the engagement end to end and work around your normal operations, but we'll need access to the right areas and the right people while we do.

Access is to the areas named in the scope: source, build, cloud account, paging tool, and the invoices that match them. It is also to the people who used those tools last week. A login without the person who knows which pipeline is real is not access.

We work during the week you already run. We do not ask for a freeze, a war room, or a new standing meeting unless the scope says a working session is required to see a release.

Do the work

On a fractional DevOps engagement the work is the path to production and the backlog beside it. On an SRE engagement it is the service in production and the on-call around it. On a cost engagement it is the bill beside those same systems.

Changes to your platform are made with the people who own it. We do not ship a private fork of your pipeline that only the consultant can operate. If a change is risky, it waits for the person named in the scope.

Write the record

The record is short on purpose. Who owns the pipeline, who is on the rotation, which alerts are real, which spend has no owner, and the order of the gaps. It uses the names your team already uses for the services.

You keep the record. It is not a deliverable that lives in our notebook. If it cannot be found by the person who will be on call next month, it is not done.

Hand it back

The engagement ends when the named people can run the next week without the consultant in the rotation. Open items are a backlog with an owner, not a reason to extend by default.

A follow-on fractional period is a new scope. It is not assumed. The Recon Assessment, starting at $15,000 plus expenses, is the published four-day form of the same method.

Contact

Describe the platform you have.

Tell us which step you are stuck before: scope, access, the work itself, or a record nobody can find. We run the engagement end to end and work around your normal operations, but we'll need access to the right areas and the right people while we do.

Recon Assessment, starting at $15,000 plus expenses. Four days on site with your team, then a written report within about two weeks.