Contact
Describe the seam.
Name the teams, systems, or sites that are not running as one operation. Governance, SOC 2 or PCI, the software stack and its cost, or a company just acquired are in scope. We reply with a defined next step: a scoped visit, or a clear reason the work is not a fit.
What to include
Where the work is done, what recently changed (a merger, a new site, a new platform, a new leader), and which promise is slipping because ownership is unclear.